Of course we give Janet 5 stars. Doggie Business impeccable service starts with the van. It is simply cleaner than our family mini van… It comes with rugs and individual crates with clean towels. Nothing to do with those cars packed of barking dogs on top of each other that you see everywhere in the city. Our dog Shasta smells it from the other end of the street, rushes to the front door, and starts whining. And then there is Janet. She clearly has a passion for dogs, and she truly cares about the dogs she walks. Within a week she had figured out Shasta’s personality. She has a genuine interest in our dog: she emails as soon as she notices something new or different in her behavior, and she is full of sound advice . There have been many changes in Shasta: a calmer, more balanced dog, more obedient (no more pulling on the leash!), and, last but not least for an ever hungry lab, a thinner, better looking, healthier dog. So I know it is a cliché, but it is for us one of those situation where we think: why didn’t we do it earlier.